Dear Marcus / Goldman Sachs,
Marcus/Goldman Sachs appears to have a problem answering the questions that I have asked as a new customer.
If Marcus/Goldman Sachs has no problem answering the questions that I have asked please let me know when I can expect answers to the questions.
If Marcus/Goldman Sachs does have a problem answering the questions that I have asked, as a new customer, please would you let me know exactly what the problem is or what the problems are.
Sort Code: 40-64-37
Account: 2140 1093
I thought that if Marcus/Goldman Sachs is a having a problem answering the questions that I asked, I should a least make an effort to provide some form of assistance.
I thought that Marcus/Goldman Sachs might appreciate some suggestions.
I thought that Diversity/Race Relations Consultants/Specialists could be of some use to Marcus/Goldman Sachs if there is a problem answering my questions.
Here are my suggestions:
- http://www.accessuk.org/about
- http://www.diversematters.co.uk/about-us/overview
- https://theewgroup.com/about/
- https://globaldiversitypractice.com/about/
- https://people-made.com/about-us/
- http://www.irr.org.uk/about/
Please let me know if Marcus/Goldman Sachs found the information that I provided useful.
Please let me know if Marcus/Goldman Sachs needs me to rephrase the questions for clarity as my English is not that good.
I look forward to your reply.
Kind regards
???
Address:
???
Race: IC3, Black.
Ethnicity: B9, Other Black.
Religion: Counter White Supremacy. Counter Racism.
Politics: IC3 Black Nationalist, IC3 Black National Party.
From: ???
Sent: Monday, December 17, 2018 2:09:21 PM
To: ContactMarcusUK@ln.email.gs.com
Cc: margaret@spmgroup.co.uk; sarahg@spmgroup.co.uk; george.ruddock@thevoicemediagroup.co.uk; patrick@everygeneration.co.uk; contactmarcusuk@gs.com; gs-investor-relations@gs.com ; prospectus-ny@ny.email.gs.com ; gs-investor-relations@gs.com ; CareersFeedback@ny.email.gs.com; gs-dataprotection@gs.com; firm.queries@fca.org.uk; press.office@fca.org.uk; chris.hamilton@fca.org.uk; consumer.queries@fca.org.uk; mail@clearest.co.uk; John and Jack; black.national.party@gmail.com
Subject: RE: New Customer - Race Relations
Dear Marcus,
Thank you for your response.
You wrote:
“Please find below our response to your original email which was sent on 17th October, we hope you received this.”
I cannot find any evidence of that original email.
Please would you forward a copy of the original email, with the original time and date header, so that I can check the exact time and date that I was supposed to have received it.
You wrote:
“That information provides details of our commitment to creating and sustaining a diverse and inclusive work environment and of some of the strategies we pursue to achieve that.”
I am a person classified as IC3 Black.
- How is Race Relations monitored and managed within Marcus?
- How has Race Relations been managed within Marcus?
- What information is available about the performance and effectiveness of the Race Relations aspect of your strategies?
You wrote:
“To support a diverse and inclusive environment, we have a number of initiatives ranging from our committee of senior leaders that oversees the firm’s diversity strategy (which includes a senior sponsor for ethnicity) through to highly active grassroots networks, of which the Firmwide Black Network is just one example. ”
- What is this “Firmwide Black Network”?
- What does the word “Black” mean in the “Firmwide Black Network”?
- Are there any reports available about this “Firmwide Black Network”?
You wrote:
“In addition, through what we call Human Capital Management, we run inclusivity training for managers”
- Is Race Relations included in the “inclusivity training”?
- How has your “inclusivity training” impacted Race Relations?
You wrote:
“We’d also like to take this opportunity to remind you that e-mail is not secure, and we recommend you do not send any personal information via this means. ”
I look forward to your replies to my questions to restore my confidence that Marcus / Goldman Sachs is a safe bank for people classified as IC3 Black.
Could you please reply by email and post just to make sure that your answers to these questions do not get lost.
Kind regards
???
Address:
???
Race: IC3, Black.
Ethnicity: B9, Other Black.
Religion: Counter White Supremacy. Counter Racism.
Politics: IC3 Black Nationalist, IC3 Black National Party.
From: ContactMarcusUK@ln.email.gs.com <ContactMarcusUK@ln.email.gs.com>
Sent: Monday, December 17, 2018 11:48:20 AM
To: '???'
Cc: ContactMarcusUK@ln.email.gs.com
Subject: RE: New Customer - Race Relations
Dear ???,
Thank you for your emails over the weekend. Please find below our response to your original email which was sent on 17th October, we hope you received this.
Thank you for saving with Marcus by Goldman Sachs.
Dear ???,
Thank you for opening an account with us. We hope you are enjoying your Marcus account.
We value you as a customer and appreciate your e-mail. We hope you found the information on the website useful. That information provides details of our commitment to creating and sustaining a diverse and inclusive work environment and of some of the strategies we pursue to achieve that. The commitment to diversity is also set out in the firm’s published business principles.
To support a diverse and inclusive environment, we have a number of initiatives ranging from our committee of senior leaders that oversees the firm’s diversity strategy (which includes a senior sponsor for ethnicity) through to highly active grassroots networks, of which the Firmwide Black Network is just one example. In addition, through what we call Human Capital Management, we run inclusivity training for managers and other activities to support the career development of our culturally and ethnically diverse junior talent. Finally, to ensure we continue to progress our approach we have engaged with external organisations, such as Investing in Ethnicity and Race, to benchmark ourselves and learn best practises.
We hope you find this additional information helpful. If at any point you need any help with your Marcus account, please do not hesitate to call us on 0800 085 6789, 8am to 8pm, Monday to Friday (excluding bank holidays).
We’d also like to take this opportunity to remind you that e-mail is not secure, and we recommend you do not send any personal information via this means.
Many thanks,
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If you think you've received this email by mistake, please delete it. You can call us free in the UK on 0800 085 6789, or +44 203 901 3353 from abroad any time between 8am and 8pm, Monday to Friday.
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Marcus by Goldman Sachs® is a registered trademark and trading name of Goldman Sachs International Bank. Goldman Sachs International Bank is registered in England and Wales (no. 1122503), authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Our Financial Services Register number is 124659. Our registered office is at Peterborough Court, 133 Fleet Street, London, EC4A 2BB.
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From: ??? [mailto:???]
Sent: 16 December 2018 17:04
To: mail@clearest.co.uk
Cc: Contact Marcus UK; gs-investor-relations; Prospectus-NY; gs-investor-relations; Careers Feedback; gs-dataprotection; firm.queries@fca.org.uk; press.office@fca.org.uk; chris.hamilton@fca.org.uk; consumer.queries@fca.org.uk
Subject: RE: New Customer - Race Relations
Sorry for the poor gramma but I am very concerned that something maybe seriously wrong.
From: ???
Sent: 16 December 2018 16:38
Subject: RE: New Customer - Race Relations
Dear whomever it may concern.
I sent an email on 11th October 2018.
I have not received a response.
I am concerned that the way that I am being treated in being impacted by poor Race Relations.
I you please advise me.
Sort Code: 40-64-37
Account: 2140 1093
Kind regards
???
Address:
???
Race: IC3, Black.
Ethnicity: B9, Other Black.
Religion: Counter White Supremacy. Counter Racism.
Politics: IC3 Black Nationalist, IC3 Black National Party.
From: ???
Sent: Thursday, October 11, 2018 11:43:59 PM
To: contactmarcusuk@gs.com
Subject: New Customer - Race Relations
I am a Black person and I was hoping to find some more information on how Diversity and Race Relations is managed in Marcus UK.
I intend to tell others about Marcus UK.
Who should I contact to find out how Race Relations is monitored and managed within Marcus UK?
Kind regards
???
Address:
???
Race: IC3, Black.
Ethnicity: B9, Other Black.
Religion: Counter White Supremacy. Counter Racism.
Politics: IC3 Black Nationalist, IC3 Black National Party.
Master John Canoe
The Master Racer
IC3 Black Banking
South Tottenham
Haringey N15, N17
London
United Kingdom
wakandabank@aol.com
