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Tuesday, 9 June 2015

The Royal Bank of Scotland / Williams & Glyn Race Relations






From: derrick_lynch@hotmail.co.uk
To: simon.rosen@rbs.co.uk
CC: frank.reilly@rbs.co.uk; michael.hyde@rbs.co.uk; paul.oreilly@rbs.co.uk; clare.burton@rbs.co.uk
Subject: RE: The Royal Bank of Scotland / Williams & Glyn Race Relations
Date: Tue, 9 Jun 2015 15:17:26 +0100



Dear Simon Rosen, Senior Corporate Relationship Manager,

Thank you very much for your reply.

I will send a copy of these emails to the head office of The Royal Bank of Scotland.


The Royal Bank of Scotland Group Plc
Gogarburn
PO Box 1000
Edinburgh
EH12 1HQ

Kind regards


Derrick Lynch


From: Simon.Rosen@rbs.co.uk
To: derrick_lynch@hotmail.co.uk
CC: Frank.Reilly@rbs.co.uk; Michael.Hyde@rbs.co.uk; Paul.Oreilly@rbs.co.uk
Subject: RE: The Royal Bank of Scotland / Williams & Glyn Race Relations
Date: Tue, 9 Jun 2015 13:48:02 +0000


Hello Derrick,

As referred to in my previous letter, this is something dealt with by the head office of the bank and not locally.

I would suggest you put any requests you have in writing to the following address.

The Royal Bank of Scotland Group Plc
Gogarburn
PO Box 1000
Edinburgh
EH12 1HQ

Please note I do not have an email address or phone number for the relevant department.

Kind regards

Simon Rosen
Senior Corporate Relationship Manager
Royal Bank of Scotland Corporate Banking (Future Williams & Glyn Team, RBS)
PO Box 436
Sutton
SM1 9LN
Tel + 44 (0) 20 8643 9478
Fax + 44 (0) 20 8643 9539
Mobile 07979 705379
Corporate Service Team Tel 0845 366 2982 Fax 0845 366 2991
email simon.rosen@rbs.co.uk
Dedicated support clare.burton@rbs.co.uk
The service I provide to you is very important to me, if you are not very satisfied then please tell me. If you are, then please do not hesitate to pass my details on to others.Please feel free to connect with me on LinkedIn at www.linkedin.com/pub/simon-rosen/31/99b/147
This email is classified as confidential



From: Derrick Lynch [mailto:derrick_lynch@hotmail.co.uk]
Sent: 09 June 2015 14:28
To: Rosen, Simon (Future Williams & Glyn Team, RBS)
Cc: Reilly, Frank (RBS Corporate Banking); Hyde, Michael (RBS, Corporate Banking Future Williams & Glyn Team); O'Reilly, Paul (North London, Business Banking)
Subject: RE: The Royal Bank of Scotland / Williams & Glyn Race Relations




Dear Simon Rosen, Senior Corporate Relationship Manager,

Thank you very much for your reply.


In the RBS Sustainability Report 2014, Earning our customers’ trust.


The Royal Bank of Scotland wrote:
"2014 recognition for our work on equality, diversity and inclusion: Increased our ranking from Silver to Gold for Race for Opportunity (ethnicity)."
http://www.rbs.com/sustainability/sustainability-downloads.html


Please could you send me the email contact details of the person at The Royal Bank of Scotland who could explain the above sentence to me.


1. What work has been done on "equality, diversity and inclusion".
2. What is the ranking system?
3. How does the ranking system work?
4. What is "Race for Opportunity (ethnicity)"?
5. Who is in charge of "equality, diversity and inclusion"?






The Public Sector Equality Duty (Equality Act 2010) requires public authorities to have ‘due regard’ to the need to:

1. Eliminate discrimination, harassment and victimisation and any other conduct that is prohibited by or under the Act.

2. Advance equality of opportunity between people who share a relevant protected characteristic and people who do not share it.

3. Foster good relations between people who share a relevant protected characteristic and those who do not share it.



Race is one of the "Protected Characteristics" in the Equality Act 2010.

Refers to the protected characteristic of Race. It refers to a group of people defined by their race, colour, and nationality (including citizenship) ethnic or national origins.

http://www.equalityhumanrights.com/private-and-public-sector-guidance/guidance-all/protected-characteristics



I would like to find out if the Royal Bank of Scotland has similar standards for Race Relations internally and externally.


Kind regards


Derrick Lynch











From: Simon.Rosen@rbs.co.uk
To: derrick_lynch@hotmail.co.uk
CC: Frank.Reilly@rbs.co.uk; Michael.Hyde@rbs.co.uk; Paul.Oreilly@rbs.co.uk
Subject: RE: The Royal Bank of Scotland / Williams & Glyn Race Relations
Date: Tue, 9 Jun 2015 07:29:43 +0000


Hello Derrick and am glad you enjoyed the Seminar, Please find attach a link to the bank's providing our sustainability reports covering the areas you mentioned below.

http://www.rbs.com/sustainability/sustainability-downloads.html

If this is an area you are interested in working with the bank, may I suggest you click on the link to supply goods and services at the bottom of the page and register your interest and a colleague will come back to you. Please note this would be a bank wide area and not something specific to the Enfield area.

I trust this helps.

Kind regards
Simon Rosen
Senior Corporate Relationship Manager
Royal Bank of Scotland Corporate Banking (Future Williams & Glyn Team, RBS)
PO Box 436
Sutton
SM1 9LN
Tel + 44 (0) 20 8643 9478
Fax + 44 (0) 20 8643 9539
Mobile 07979 705379
Corporate Service Team Tel 0845 366 2982 Fax 0845 366 2991
email simon.rosen@rbs.co.uk
Dedicated support clare.burton@rbs.co.uk
The service I provide to you is very important to me, if you are not very satisfied then please tell me. If you are, then please do not hesitate to pass my details on to others.
Please feel free to connect with me on LinkedIn at www.linkedin.com/pub/simon-rosen/31/99b/147
This email is classified as confidential



From: Derrick Lynch [mailto:derrick_lynch@hotmail.co.uk]
Sent: 08 June 2015 16:37
To: Rosen, Simon (Future Williams & Glyn Team, RBS)
Subject: The Royal Bank of Scotland / Williams & Glyn Race Relations





The Royal Bank of Scotland
Enfield Corporate Banking
PO Box 436
Sutton
SM1 9LN


Telephone: 0208 643 9478
Mobile: 07979 705 379


Dear Simon Rosen, Senior Corporate Manager,


Thank you for an excellent presentation today at the Enfield Thinks, RBS: SME Banking Surgery on Monday 08/06/2015, 14:00 to 16:00.
http://enfieldthinks.co.uk/enfield_thinks/homepage/3/whats_on


I was very pleased to hear that the The Royal Bank of Scotland is making efforts to improve its community relations in Enfield by working with the public authorities on community projects and that the new bank of Williams & Glyn will soon be available in Enfield.
http://williamsandglyn.jobs.rbs.com/pages/a-new-bank


I plan to set up a business to provide a best practice people management standard, offering accreditation to organisations that adhere to a Race Relations framework. The Race Relations standard will be regularly reviewed by independent research conducted on the benefits of working with a Race Relations framework and the impact of achieving recognition. I am doing research that should indicate that good Race Relations has a positive impact on performance.


Please could you let me have the email contact details of the person responsible for Race Relations both internally and externally in the Enfield Corporate Banking department.


Please could I have the email contact details of Micheal as he did not have any business cards with him today at the event.


Kind regards


Derrick Lynch



*** WARNING : This message originates from the Internet ***
The Royal Bank of Scotland plc, Registered in Scotland No. 90312. Registered Office: 36 St Andrew Square, Edinburgh EH2 2YB
Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.
This e-mail message is confidential and for use by the addressee only. If the message is received by anyone other than the addressee, please return the message to the sender by replying to it and then delete the message from your computer. Internet e-mails are not necessarily secure. The Royal Bank of Scotland plc does not accept responsibility for changes made to this message after it was sent. The Royal Bank of Scotland plc may monitor e-mails for business and operational purposes. By replying to this message you give your consent to our monitoring of your email communications with us.
Whilst all reasonable care has been taken to avoid the transmission of viruses, it is the responsibility of the recipient to ensure that the onward transmission, opening or use of this message and any attachments will not adversely affect its systems or data. No responsibility is accepted by The Royal Bank of Scotland plc in this regard and the recipient should carry out such virus and other checks as it considers appropriate.
*** WARNING : This message originates from the Internet ***
The Royal Bank of Scotland plc, Registered in Scotland No. 90312. Registered Office: 36 St Andrew Square, Edinburgh EH2 2YB
Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.
This e-mail message is confidential and for use by the addressee only. If the message is received by anyone other than the addressee, please return the message to the sender by replying to it and then delete the message from your computer. Internet e-mails are not necessarily secure. The Royal Bank of Scotland plc does not accept responsibility for changes made to this message after it was sent. The Royal Bank of Scotland plc may monitor e-mails for business and operational purposes. By replying to this message you give your consent to our monitoring of your email communications with us.
Whilst all reasonable care has been taken to avoid the transmission of viruses, it is the responsibility of the recipient to ensure that the onward transmission, opening or use of this message and any attachments will not adversely affect its systems or data. No responsibility is accepted by The Royal Bank of Scotland plc in this regard and the recipient should carry out such virus and other checks as it considers appropriate.





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"There is no escape


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